Privacy Policy

Privacy Policy for Rope Labs Website

Effective Date: February 14, 2026

At Rope Labs, LLC ("Rope Labs," "we," "us," or "our"), privacy and data security are foundational to everything we do—especially as we build Sendt, the offline-first broadcasting platform designed to empower high-risk field workers with secure, one-way updates to their supporters. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you visit our website (the "Website") or interact with features like our beta waitlist sign-up form (powered by Google Forms). We are committed to handling your data responsibly, without tracking, selling, or monetizing it in ways unrelated to our mission.

By using the Website, you consent to the practices described in this Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect minimal information to operate the Website and manage the Sendt beta waitlist. Categories include:

- **Personal Information You Provide**: When you sign up for the beta waitlist via our Google Form, we may collect your name, email address, phone number, and any other details you voluntarily submit (e.g., your interest in Sendt or role as a field worker/missionary).

- **Automatically Collected Information**: We may collect non-personal data such as your IP address, browser type, device information, and access times for basic site analytics and performance monitoring. We do not use cookies, trackers, or third-party advertising tools.

- **No Sensitive Data**: We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs) unless you voluntarily provide it in the form, and even then, it's used solely for waitlist management.

We do not collect data from children under 13 (see Section 7 below).

2. How We Use Your Information

Your data helps us build and improve Sendt while keeping operations simple and secure:

- **Beta Waitlist Management**: To add you to the waitlist, evaluate eligibility (e.g., based on relevance to high-risk field work), and contact you about beta access or updates.

- **Communication**: To send you emails or messages about Sendt developments, such as MVP features like offline drafting or secure media handling.

- **Service Improvement**: Aggregated, anonymized data may help us analyze trends to refine the app—always without identifying individuals.

- **Legal Compliance**: To comply with applicable laws, including data protection regulations like GDPR and CCPA.

We do not use your data for marketing, profiling, or automated decision-making.

3. Sharing Your Information

We prioritize "zero-knowledge" principles where possible, even in this pre-MVP stage:

- **No Selling or Renting**: We do not sell, rent, or share your personal information with third parties for their marketing purposes.

- **Limited Sharing**:

  - **Service Providers**: We may share data with trusted vendors (e.g., Google for form hosting, email services) solely to facilitate waitlist operations. These providers are bound by strict confidentiality and data protection agreements.

  - **Legal Requirements**: We may disclose information if required by law, such as in response to a court order or to prevent harm.

  - **Business Transfers**: If Rope Labs is involved in a merger or acquisition, your data may be transferred as a business asset, but we will notify you and ensure continued protection.

- **No Third-Party Tracking**: The Website does not allow third-party trackers or ads.

4. Data Security

Drawing from our expertise in offline-first apps with encrypted databases (e.g., PostgreSQL for blobs), we apply robust measures:

- **Encryption**: Data in transit uses HTTPS/TLS; at rest, it's encrypted with AES-256 or equivalent.

- **Access Controls**: Strict internal policies limit access to authorized personnel only.

- **Retention**: We retain waitlist data only as needed (e.g., until beta launch or your request for deletion). Inactive entries are purged after 30 days to minimize storage and liability.

- **Incident Response**: In case of a breach, we will notify affected users promptly as required by law.

While no system is impenetrable, we design with security parity across platforms (inspired by Flutter's single codebase approach).

5. Your Rights and Choices

You control your data:

- **Access, Update, or Delete**: Request a copy of your data, corrections, or deletion at any time.

- **Opt-Out**: Unsubscribe from communications via links in our emails or by contacting us.

- **Do Not Track**: We honor browser "Do Not Track" signals by not engaging in tracking.

For users in California (CCPA): You have rights to know, delete, and opt-out of sales (though we don't sell data). Non-discrimination applies.

6. GDPR Compliance (for EEA/UK/Switzerland Users)

We comply with the General Data Protection Regulation (GDPR):

- **Data Controller**: Rope Labs, LLC, Farragut, Tennessee, USA.

- **Legal Basis**: Consent (for waitlist sign-up) or legitimate interests (for site operations).

- **Your Rights**: Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Exercise them by emailing contact@ropelabs.com—we respond within one month.

- **International Transfers**: Data is stored in the US; we use Standard Contractual Clauses for adequate protection.

- **Data Protection Officer**: Contact our DPO at privacy@ropelabs.com for GDPR inquiries.

- **Complaints**: Lodge with your supervisory authority (e.g., ICO in the UK).

No automated decisions or profiling occur.

7. Children's Privacy

The Website is not for children under 13. We do not knowingly collect data from them. If we learn of such collection, we delete it immediately. For users 13-18, parental consent may be required in some jurisdictions.

8. Changes to This Policy

We may update this Policy to reflect changes in our practices or laws. Updates will be posted here with the new effective date. Continued use constitutes acceptance. We will notify you of material changes via email if you provided one.

9. Contact Us

Questions? Reach us at:

Email: info@ropelabs.com

Address: 

Rope Labs, LLC,

8 The Green Ste B

Dale, Delaware, USA

Thank you for trusting Rope Labs as we build a tool users will love for its offline reliability and supporters will appreciate for its secure, engaging updates. Let's make it exceptional.